Download CV

MUHAMAD RIDHO MAULANA MUSTAQIM

IT and Network Administrator in Fiber-Optic Infrastructure.

Summary

IT and Network Administrator with over 6 years of experience, including 3 years in telecom network infrastructure, OSS automation, and system administration. Demonstrated ability to enhance network reliability, automate monitoring and reporting workflows, and improve KPI compliance through Python and Linux-based solutions. Motivated to apply strong technical and analytical skills to support system integration, performance optimization, and reliable service delivery in global environments.

  • Linux
  • Python
  • Automation
  • FTTx

Skills

  • Network Systems & Operations — Fiber Access Networks (FTTx); OLT, ODC, ODP maintenance and performance monitoring; Network KPI management and preventive maintenance.
  • Linux System Administration — Ubuntu/Debian server management; cron job automation; uptime optimization and service reliability improvement.
  • Automation & Scripting — Python (Selenium automation); Bash scripting; data extraction, task scheduling, and workflow automation.
  • OSS & Monitoring Integration — Alarm and KPI bot management; system integration; troubleshooting and performance analytics.
  • Data Analysis & Visualization — KPI reporting; data validation and cleaning; QGIS mapping; dashboard creation using Excel and Google Sheets.

Soft Skills

  • Analytical Thinking — Identifying inefficiencies and implementing data-driven solutions for network and system optimization.
  • Team Collaboration — Coordinating with cross-functional teams to ensure operational efficiency and project alignment.
  • Adaptability — Quickly adjusting to evolving technologies, tools, and organizational changes in fast-paced environments.

Education

S.ST — Computational Statistics, Sekolah Tinggi Ilmu Statistik (2013–2017)

Experiences

Officer 3 Maintenance - Optima - QE

Access, Optima, Maintenance, QE, and Data Management

PT. Telkom Infrastruktur Indonesia (Infranexia) · Full-time

Magelang Tengah, Central Java, Indonesia · Hybrid

Aug 2024 – Present · 1 yr 4 mos
I'm trusted and tasked to join Infranexia as part of Telkom’s Mobility Program, continuing my role with a focus on fiber infrastructure, network maintenance, and performance optimization following the company’s structural reorganization.
  • Oversaw and supported deployment of new fiber networks worth IDR 31B, and IDR 900M in maintenance operations across multiple regional sites.
  • Supervised over 30 nodeB fiberization projects (total value >IDR 3B) and assisted in maintenance of 190+ nodeB (BTS) assets to ensure stable connectivity.
  • Unified OLT alarm systems from several Telegram groups into one centralized platform using Python, Selenium, and Linux servers, improving response coordination.
  • Automated ticket monitoring dashboards by integrating data from two internal apps using Python + Google Sheets scripts, cutting report generation time from 30–60 min to <1 min.
  • Developed and deployed a KPI Underspec Bot, reducing underspec rates from 0.2% to below 0.1%.
  • Maintained a Linux-based server supporting the OLT Alarm and KPI Bots, and introduced a cron-triggered auto-restart system, which cut downtime from 12–20 hours/week to near zero during frequent power outages.
  • Supervised over 30 personnel, including internal staff and third-party contractors, ensuring efficient operations, service quality, and KPI compliance across multiple maintenance zones.
  • Managed a monthly operational budget of IDR 13 million, strategically allocating resources to sustain network performance and maintenance activities across the region.
  • Led initiatives to reduce fiber optic network disruptions through enhanced preventive maintenance and coordination efforts, resulting in a ~50% drop in incident rates within six months.

Officer 3 Maintenance - Optima - QE

Access, Optima, Maintenance, QE and Data Management

Telkom Indonesia · Full-time

Kota Magelang, Central Java, Indonesia · Hybrid

Jul 2023 – Aug 2024 · 1 yr 2 mos
  • Managed the maintenance and installation of 100+ OLTs and 400 card modules (valued at ~IDR 7.1B), achieving >105% KPI compliance.
  • Optimized fiber cable maintenance processes, reducing capex by 2.8% (IDR 8.9B → IDR 8.7B).
  • Achieved a 4.32% reduction in installation costs (IDR 29.7B → IDR 28.4B) via post-installation reviews.
  • Supervised and coordinated 30+ personnel, ensuring timely delivery and quality compliance.
  • Maintained an internal Linux cloud server supporting OLT Alarm Bot systems.
  • Implemented proactive maintenance for VIP clients, sustaining 90–100% KPI performance and minimizing disruptions.

Officer 3 — Sales Engineer / Data Analyst

Enterprise, Government, and Business

Telkom Indonesia · Full-time

Magelang City, Central Java, Indonesia

Sep 2022 – Aug 2023 · 1 yr
  • Analyzed sales and network data to identify potential clients, mapping 5,450+ Points of Interest via QGIS.
  • Monitored daily performance, contributing to achieving IDR 22.62B (target: IDR 21.53B) YTD.
  • Compiled and presented weekly revenue reports to support business strategy and client planning.
  • Standardized sales reporting and developed data visualizations for management dashboards.

For project write-ups and technical examples see the .